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A Dozen Rules For Successful TV Interviews

Who could turn down their first request to be interviewed on television? Certainly not Bill. What did it matter that he was at a family reunion on Lake Michigan? What did it matter that the interview would be at 7:00 AM the following morning, in a town over an hour away, or that he had a 7:00 PM engagement in the same area to give a talk? Bill hastily agreed. FOX 28, WSJV television, was an affiliate of the FOX network. Bill figured that if he aced the interview, it might be picked up for national broadcast. Okay, fat chance, but such things are possible.

Fox 28, WSJV Building

Fox 28, WSJV Building

He and Jill arose at 4:20 AM, made the trek to Elkhart, Indiana, and showed up at the studio a few minutes early. Water sprinklers sprayed the sidewalks leading to each entrance. The building didn’t have the look of a place starting the business day. The front and side doors were locked. Bill checked the back door and got doused by a sprinkler. They returned to the front entrance, still locked, and used Directory Assistance to call the studio and announce their presence. “We’re in the front lobby,” he said. “We have a seven o’clock appointment.”

“But it’s only six o’clock,” the woman replied.

 

Oops. Bill knew that Illinois, thirty miles to the west, was on Central Time, but Michigan, to the north, was on Eastern Time, as Indiana should have been. In fact, it turned out that Indiana was on Eastern Time, but the northwest portion of the state refused to engage in Daylight Savings Time. Well. One would have thought this little detail worth passing on to visitors.

Bill and Jill retreated to their rental car and refined Bill’s responses to potential interview questions. This was time well spent. When the fated time arrived, Bill and Jill buzzed at the front door and were ushered in by a man called Kent and told to wait in a sitting area near the unstaffed receptionist’s desk. Bill enquired about the length of the interview. “Maybe three minutes,” Kent responded, and flicked on a large-screen TV before scuttling from the empty lobby.

On the screen, two attractive TV-people covered the news and the male did a weather report. Bill later discovered the male to be Steve Duval and the woman to be Kathy Ebert, co-hosts of Wake Up. Steve wore a blazer and tie, which Bill knew to be required TV dress. Unfortunately, Bill was on vacation and had neither. Instead, he wore a denim shirt.

At 7:20, Kent returned and led Bill and Jill further into the building, down several empty halls, and into the recording studio. Steve and Kathy were taking a short break, sitting on a couch that rested on a platform. A multitude of bright lights hung from the high ceiling of the large room, which had cement floors and the feel of a warehouse. A cameraman with earphones scuttled about aligning his camera and called out, “thirty.”

Steve and Kathy arranged themselves, kicked into action as they went live, and became smooth-talking TV people until the next break, which began right after the announcement of a visiting expert on cyberterrorism. Kent led Bill up onto the couch beside Steve and the cameraman arranged the mike while Bill and Steve introduced themselves to each other and spent a full minute discussing the interview. In moments, the camera was rolling. Bill’s mouth shriveled in dryness as Steve introduced the segment and began the questions.

Incredibly, Bill’s rehearsed bumper-sticker responses came off well. Bill had no way of knowing that his entire family had paused their reunion in Union Pier, Michigan, to watch the show. Meanwhile, Steve did a great job of conjuring up reasonable questions and gave a strong plug for Bill’s book and also for Bill’s speech scheduled for that evening in South Bend. Bill had remembered to bring a copy of his book, which Steve held up to the screen. The three minute interview stretched to five minutes and ended with Steve asking whether Bill knew any Top Secret information. Bill said he couldn’t comment on that. Steve responded, “No one ever tells me any top secrets.” Before Bill departed, he left the copy of his novel with Steve as a gift.

Steve Duval interviewing Bill on Fox 28

Steve Duval interviewing Bill on Fox 28

Bill must have done well enough, because later in the day FOX 28 called for a follow-on interview and planned to do a more in-depth story the next day. Unfortunately, other breaking news events preempted the interview. No surge in sales occurred on Amazon.com. In fact, Bill doubts the interview sold a single book. Nevertheless, he believed the experience worthwhile.

A Dozen Rules For Successful TV Interviews

For others who encounter similar situations, here are the lessons Bill learned from the experience:

Watch the show in advance to learn its personality and interests.

Research the interviewer and find personal facts that you can use to make your answers more meaningful to the interviewer, who will show more enthusiasm and maybe become an advocate for extended or repeat coverage.

Find out in advance the length of the interview and be prepared to give the host specific questions to ask.

Prepare answers to the most likely questions. Package your answers into sound bites of no more than thirty seconds. Keep them informative, interesting, and entertaining. Keep in mind the two points you most want to make and prepare bridging statements so that you can make the points regardless of what questions are asked.

Rehearse by role-playing with someone acting as interviewer. Practice gestures and head movements that amplify the answers. Bill’s family told him he came across as too stiff, which frankly is a kinder word than petrified. Record the rehearsal using a camcorder and study your performance.

Show enthusiasm, humor, and passion. Bill emphasized instead the seriousness of the issue and took hits from his family as a result.

Without being too brazen, build into your answers a compelling reason why viewers should make a beeline to buy your book. Bill’s experience has been that you either hook buyers while they’re hot or lose the sale. Also, Bill should have asked Steve to mention that the book was available for sale on Amazon.com.

Dress for the occasion.

Take a drink of water before the camera rolls.

Repeat the host’s name in answering the questions. Bill knew he should do this, but didn’t.

Look at the host, not the camera. This is from TV Interview 101 and Steve reminded Bill of the rule. In fact, Bill knew the rule and got an A on this element of the interview.

Practice in venues such as this local station before venturing into national broadcast media, but seek out local affiliates of national companies (such as FOX 28) so that if you hit one out of the park the parent companies are positioned to give your interview national coverage. This was, in fact, Bill’s goal, but the preemption of his in-depth interview got in the way. Ask for a tape of the session. FOX 28 sold Bill a tape of his interview for $25. Bill used the tape to review and improve his performance.

How come Bill’s first TV interview came far from his home? Maybe this was another lesson learned. Washington-area people have more cachet the farther they go from Washington. And the arrival of an out-of-town visitor is news.

www.TaleCatcher.com

Updated: 19-Oct-2005